Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at

Unfortunately, we do not ship internationally at this time. We are exploring our options and hoping we can find a solution that works for everyone. Stay tuned!

We recommend simple soap and water for gentle spot cleaning, as harsh chemicals can cause discoloration of the canvas.

We do! When you are ready to order, simply click the Paypal option at checkout. 

We do not offer repairs. However, the quality of our products is of utmost importance to us. If you have a concerns about a defective issue with your bag, please email us here with your shipping information and a photo of the bag and we will try as hard as possible to make sure you are happy with your purchase!

We are currently corresponding with several retailers so be on the lookout for Paperboat products in stores near you soon! Retailers- if you'd like to discuss wholesale pricing and partnerships, please email us here. We 'd love to hear from you!

We are a brand new company and are always looking for ways to improve. If you'd like to provide feedback about your purchase or tell us about ideas you have for future products, please email us here!